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Kevin Brown

The Hero Effect®: Being Your Best When It Matters The Most

For nearly 20 years, Kevin Brown helped build a little known family business into the #1 brand in their industry, with annual revenues reaching two billion dollars. Along the way he has learned a thing or two about overcoming adversity, dealing with change and creating a culture that drives organizational excellence and customer loyalty. In his keynote presentations, Kevin shares some ideas about being your best when it matters the most. He calls it The HERO Effect®.

Named one of the Top 30 Motivational Speakers in the world for 2024 according to Global Gurus, one of the ‘Top 10 Keynote Speakers of 2021’ by SpeakInc, one of the ‘Top Customer Service Speakers’ by Eagles Talent, named a 2019 GDA Speakers ‘Gold Star Speaker’, and one of the ‘Top 41 Motivational Speakers Who Can Energize Any Sales Team’ by ResourcefulSelling.

Testimonials

I personally thought that Kevin’s talk was AMAZING. So relatable, engaging, and impactful. The message was great, and we have been receiving such positive feedback from our team. The surveys are still rolling in, but from the ones we have received so far, Kevin has ranked the #1 favorite segment of the event! I have a feeling it will stay that way!

— Project Specialist, Chick-fil-A, Inc.

Kevin's words and message are something every industry NEEDS to hear. His delivery, body language, storytelling weave in so well with his humor and the fundamental lessons of his keynote. From start to finish, you will be engaged and leave you in aw. Our group of leaders were left inspired to come back to their stores, share the lessons Kevin taught, and go to work dominating customer service! Our group of 9,000+ gave a standing ovation!

— O’Reilly Automotive Stores

It was terrific! The themes were carried through the rest of the meeting with several speakers referring back to your message, especially Aunt Bea and the apple pancakes. Thanks so much for being a part of this with us and for incorporating the elements of our discussion into your message.

— Chief Customer Officer, Verizon Connect